Active Mobilisation Requests

Active mobilization requests allows company users to view and manage active mobilisations that require attention, are in progress and are confirmed or declined.

Active mobilisation requests is accessed via the left side navigation by clicking (1) Workforce management → under Employee mobilisations select (2) Active mobilisation requests.

This section allows company users to view and manage all requests to get employees ready to access and work on-site including;

In progress

1. Attention required – mobilisations that are not yet confirmed due to missing requirements or requirements not meeting the required criteria. Unconfirmed attendees after the session date has passed will be moved to Cancelled.

• Sections requiring attention can be viewed from the table view.
• Click  to cancel mobilisation request.
• Click to resolve the required sections of the mobilisation request. Only required sections/requirements will be visible.

• Previously submitted information and requirement not yet completed due to reasons will be displayed to assist completion
  
• Upload the required information and attachments then click

2. Yet to send for verification – mobilisations that are still in progress.

• Mobilisation progress can be viewed from the table view.
• Click  to cancel mobilisation request.
• Click to resolve the required sections of the mobilisation request. Only required sections/requirements will be visible.

3. Awaiting verification – Display mobilisation requests that have been sent for verification and either are awaiting verification, being reviewed, or being finalised by Damstra.

Finalised

1. Completed – All confirmed mobilisations within the last 90 days or with a future session are displayed in this section.

Note: Completed section may also display unconfirmed attendees but the worksite recorded the employee as having attended the session. It would be best to view the employee mobilisation details by clicking to understand if there are further documents that needs to be provided to activate the mobilisation.

2. Declined – All declined requests within the last 90 days are displayed in this section.

Cancelled

1. Cancelled - All cancelled requests within the last 90 days are displayed in this section.

• Click to revert the mobilisation request. User will be directed to the mobilise an employee page where outstanding requirements can be provided and completed, and a new session date can be selected.
  
  
• Click to submit the request. If payment is made on the initial request, the user won't have to pay again.

Important!

Company administrators viewing the employee’s profile via the EPP for Companies will be alerted when an employee has active mobilisation requests that are not shown in the employee’s profile yet. The alert is displayed in Mobilisations tab under the employee's profile.

Alert message: This employee has mobilisation requests on the active mobilisation requests page.

Click the active mobilisation requests link to bring up the active mobilisation page, automatically filtered to the specific employee.