If users are on leave or ill while they have an active lesson schedule, you may need to reschedule their lesson to a future date or cancel the schedule. Administrators and supervisors will have the option to change user schedules. They may either change the schedule to a different date or cancel the lesson scheduled for a trainee.
To reschedule a lesson;
- Go to Manage > Review > Follow-ups.
- Select a lesson schedule to reschedule. Click the ellipsis and select Reschedule Lesson.
- Change the schedule date and time, including the grace period if necessary,
- Click Reschedule.
To cancel a scheduled lesson;
Select a user from the list,
- Go to Manage > Review > Follow-ups.
- Select a lesson schedule to cancel. Click the ellipsis and select Cancel Schedule.
- Cancel Schedule pop-up will be displayed.
- Click Yes to cancel the lesson.
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