Managing existing users

Supervisors and Administrators have permission to update existing user details, view and manage completed and scheduled lessons, and reset their passwords.

Update Existing User Details

• Login with Supervisor or Administrator permissions to change a user's details;
  1. Select the user to update from the Users menu under Manage tab.
  2. Click the ellipsis across the user's name then choose Details or click the user's name.
  3. On the user Details page, update the user details as required.
  4. Click Save.
  
  Note: Admins can change the user's role and assign groups in the User Details page.
  
• Login with Administrator permissions to inactivate a user;
  1. Select the user to inactivate from the Users menu under Manage tab.
  2. Click the ellipsis across the user's name then choose Inactivate User or click the user's name then select Inactivate User. Confirm in pop-up.
  Note: Inactivating a user will remove them from all groups and remove all of their active lesson schedules. Records of lesson completion will remain.
  
• Login with Supervisor or Administrator permissions to reset a user's password;
  1. Select the user to update from the Users menu under Manage tab.
  2. Click the ellipsis across the user's name then choose Reset Password or click the user's name then select Reset Password. Confirm in pop-up.