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TIKS

  • What browser can I use?
  • Where is TIKS hosted?
  • How does TIKS manage privacy?
  • What are the features of the Top Bar?
  • What are the charts displayed on the dashboard home page for the CBRE Macquarie portal?
  • What do the different tiles on the CBRE Macquarie's dashboard do?
  • What is the admin dashboard?
  • How do I get set up as an Administrator?
  • I forgot my password, what do I do?
  • What is the Signed-In Report?
  • How do I access the Signed-In Report?
  • What does Visit Induction mean?
  • What does ID mean?
  • What do the buttons in the Action column do?
  • How do I find a specific entry in the Signed In Report?
See all 9 articles
  • How do I download reports of site access history?
  • How do I filter a report for download?
  • What filtering options are there for reporting?
  • How do I apply my report filters?
  • Why are there no results showing?
  • How do I clear my filters?
See all 7 articles
  • What is the pre-register function?
  • How do I pre-register a visitor?
  • What does my pre-registered visitor receive?
  • How do I bulk register a group of users?
  • How do I view Site Location details?
  • What are the Site Location configuration options?
  • How do I edit Site Location settings?
  • What are the edit site location options?
  • How do I add a screensaver to my Kiosk?
  • When should I set up my Records requirements for Companies and Workers?
  • How do you invite a new Contractor Company (when there is no Procore integration)?
  • How to onboard Individual Worker (no Procore integration)?
  • Do I have to invite companies when I have a Procore integration?
  • How to onboard Individual Workers with Procore integration?
  • How do I set up Records for contracting companies?
See all 17 articles
  • How does a user sign in using a kiosk?
  • How does a user sign out using the kiosk?
  • How do I download the App?
  • How do I add or edit an induction for a site?
  • What induction file format options are there?
  • Can I have different induction content for each user type?
  • Can I have a corporate level induction that is applied to all sites and for all users?
  • How do I enable the induction/s for a site?
  • How do I set or update the induction validity period?
  • What is the Policies features?
  • How do I add a policy to the system for all users to view and acknowledge (a global policy)?
  • How do I add a policy to view and acknowledge but only for a certain site not all sites (a site specific policy)?
  • Can I have a policy that is shown for all site visits but also one for a particular site (a global policy and a site-specific policy)?
  • How do I de-activate or re-activate a policy?
  • How do I add a new system user?
  • How do I bulk upload multiple admin users and/or hosts?
  • How do I view the user permissions matrix?
  • How do I delete a System user?
  • How do I edit a System user?
  • A system user has not received or forgotten their login?
See all 11 articles
  • How do I clean and disinfect the kiosk touchscreen?

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